Privacy Policy – Safe Steps
Effective Date: 26/03/2026
Safe Steps is a trading name of Home Maintenance Services Ltd. We are committed to protecting and respecting your privacy.
1. Who We Are
Safe Steps provides handrail installation services across Kent.
Home Maintenance Services Ltd is the registered company responsible for your data
2. What Information We Collect
We may collect and process the following information:
- Your name
- Contact details (phone number and email address)
- Address (for providing quotes or services)
- Any information you provide when contacting us
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotes and services
- Communicate with you about your job
- Maintain our records
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data because:
- It is necessary to provide our services
- You have given consent (e.g. when contacting us)
5. How We Store Your Data
Your data is stored securely and only kept for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.
6. Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing in certain circumstances
7. Contact Us
If you have any questions about this privacy policy or your data, please contact:
Safe Steps
(Home Maintenance Services Ltd)
Email: [your email address]
Phone: [your phone number]
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted with an updated effective date.